When it comes to the hospitality industry, things have never been more competitive. Travelers are starting to return, but your hotel needs to stand out from the many other bookings that are available to choose from. Here are some of the best tips to ensure you succeed in getting all those precious bookings:
- Don’t be afraid to outsource – for example, you want a professional website. Don’t entrust your hotel website to the person who will do it the cheapest. You need the site to be attractive and it must be easy to book.
- Digital marketing is crucial – the right mix of SEO and digital advertising can help your hotel to be the first that travelers find. Utilize direct marketing email campaigns to reach out to previous customers and to offer travel packages that match the data you have from their previous stays.
- Keep your finger on the pulse of the market – from sustainable travel to fast Wi-Fi and workstations in every room, you need to stay on top of what guests require from their stay.
- Hire local consultants and freelancers – of course, you hire locals to work in the hotel. But what about things you outsource? Is your customer service line tied to CSRs in a different time zone? What about the IT support for your website, app, and booking site?
Helping You Put Your Hotel Front and Center
A1 American is proud to be helping hotels get back to business. We do this with our high-quality hospitality supplies as well as with our essential care products that will help you to navigate the ongoing pandemic. Call 833.205.2200 to get in touch with a friendly A1 American representative and to learn more.