According to a recent industry study, Americans are making safety a priority when traveling during the pandemic. How can you secure the precious bookings that are happening instead of losing a guest to a competing hotel? Here are four things that guests really want.
- Reduced hotel capacity – 34% of survey responders were more likely to book at a hotel that was intentionally maintaining a lower guest capacity during the pandemic. Since many hotels are not full right now anyway, operating at a limited capacity may actually be a good way to fill some more rooms.
- Use of contactless technology – 20% of guests will only stay at a hotel that offers contactless tech such as check-in and room entry.
- Heath screenings – If you don’t have someone taking temperatures at the front door, now is the time to get a non-contact infrared thermometer and get started. 30% of guests won’t stay at a hotel unless check-in screenings are required.
- Clearly communicated safety measures – Whether it is an email, phone call, or another sort of communication, this is the most essential item to offer your guest. A whopping 41% of those polled said they would only stay at a hotel that clearly communicates health and safety measures to guests prior to their stay.
Hospitality Industry News, Supplies, and Essential Care Products in One Place
A1 American is proud to have spent more than a century helping American businesses to thrive and grow, especially by providing supplies for the hospitality industry. Now you can use our blog to keep up with industry news and order essential care products from us, along with your usual hotel supplies. Call 833.205.2200 to get started on your order today!