If you are in the hospitality industry, you are probably seeing daily posts about trends in the industry and things you should be doing to try and maximize your bookings. Today, we wanted to focus on a few practices you need to avoid. Here are the big no-nos for the hospitality industry below:
- Going back to the way things were – yes, people want to get back to the old normal. However, most people also recognize it’s not time yet (if there is really any going back completely). Some of the trends that started during the pandemic are here to stay. One of those may be having to make do with a limited staff by expanding technology use.
- Comparing 2022 to previous years – you certainly can’t compare 2022 to 2019 when travel was at its absolute peak. However, you also don’t want to end up resting on your laurels because 2022 is going better than 2020-21. As travelers adjust to the pandemic, you should be pushing toward much larger goals than last year.
- Making everything about the staffing shortage – yes, there are fewer people who are willing to work in the hospitality industry. However, you can’t use that as an excuse for poor customer service. You need to provide a great experience for each client, no matter how limited your staff may be. Again, technology is likely the solution you are searching for.
Don’t Miss Out on Great Hospitality Supplies
A1 American is happy to provide the best hospitality supplies to businesses across the United States. We also offer essential care products to help you keep up with the demands of the ongoing pandemic. Give us a call today at 833.205.2200 to learn more or to get your order started.