Crucial Guest Communication Tips for Hotels
In order to properly manage guest experience leading to satisfying stays and positive reviews, you need to have good communication with guests. So what does …
Hotels
3 Steps to Optimize the Performance of Your Hotel’s Website
You want your hotel website to perform well in order to ensure that your guests have a great experience from their first contact with your …
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The Trends in Online Booking Your Hotel Needs to Implement
As we get into the final weeks of 2022, what are some of the trends that are gaining steam when it comes to online bookings? …
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Is TikTok Your Hotel’s Perfect Marketing Secret Weapon?
Maybe the younger generation got things started on TikTok, but nearly every age group is well-represented on this social media platform now. Short-form video is …
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How Wholesalers Influence the Hotel Market
Wholesalers can be the bane of a hotelier’s existence if they are buying up rooms and filling them on OTAs at prices that your direct …
Why Travelers Are Just Looking Instead of Booking on Your Hotel Site
Hundreds of millions of hotel rooms are booked online each year, and many travelers find those rooms via OTAs, PPC campaigns and various forms of …
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Here’s What You Need to Know About Shackle App – The Hottest Trend in Direct Bookings
Shackle is a new travel technology startup that is taking the European hospitality industry by storm. They just finished a seed round that resulted in …
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Robot-Run Hotels Are Here, But You May Want to Hang on to Your Staff
Robot-run hotels are certainly not new to the industry. In fact, the first hotel to be 100% run by machines is now seven years old. …
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Replacing the Labor Mindset in the Hotel Industry
It is no secret that a staffing crisis is continuing to plague the hospitality industry. However, is the viewpoint of hoteliers perpetuating the situation? It …
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Luxury Hospitality Brands Need to Engage Consumers in These Ways
With the return to travel in full swing, you may wonder if luxury travel brands will be able to make a full recovery or even …
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