Travelers may have a lot of worries this holiday season and beyond. They may be uncomfortable in a crowded check-in line, anxious about the cleanliness of the rooms and common areas, and even worried that if they get cold feet at the last minute that they will lose their deposit. How can you make your guests feel safe? Here are a few quick tips.
- Have the right PPE onsite – This ensures that your employees will be wearing masks and that there will be hand sanitizer stations near entryways and high traffic areas. You can also provide a welcome kit to guests with a small bottle of hand sanitizer, some alcohol wipes, and a couple of disposable masks. This shows that you are taking safety seriously.
- Be lenient with your cancelation policy – If you are not willing to make it easier to cancel at the last minute, you may get hardly any bookings at all. It’s better to have a few empty rooms due to cancellations than a ton of empty rooms because your policies don’t match the times.
- Keep the hotel spotless – By providing your cleaning staff with the right disinfectants and microfiber towels for cleaning, you add to the peace of mind of guests, even if they never see the housekeeper. Sparkling white sheets are also a hallmark of a clean hotel room.
Your Source for the Best Hotel Supplies
From bed linens to essential care items, A1 American has everything you need to help welcome guests back to your hotel safely. Contact us today at 833.205.2200 to learn more.